Service & Repairs

Boilers that are over ten years old waste a lot of valuable energy.

No matter what type of boiler your household has, we can quickly diagnose and repair your boiler using quality components and parts. If you are experiencing problems with your boiler and would like to book an appointment for Peter to visit, please contact us today.

BOILER SERVICING

Annual boiler servicing is a wise precaution, as we can ensure that your current system is operating to peak performance, ensure against Carbon Monoxide leaks and prolong its lifespan. Regular maintenance can also help prevent a system breakdown which can be expensive and unwelcome.

5 Year + Boiler 'Strip-down' Service

Due to natural wear and heat erosion of the internal spark electrode/ flame sensing devices within high efficiency boilers, approximately every 5-6 years a different level of boiler servicing called a 'strip-down' service will be required to replace the spark electrodes/ flame sensing devices/heat exchanger seals within these boilers.

On boilers that are over 5 years + old the additional cost to carry out a 'strip-down' boiler service and to replace the spark electrode/flame sensing device and heat exchanger seals is detailed below:

Worcester Bosch Green-Star Boilers ‘Strip-down’ Service Cost

  • Labour: 2 Hours @ £75.00 + Vat per hour (2019 cost) = £150 + Vat
  • Spark electrode/flame sensing device/heat exchanger seals: Cost ranges from
    £35.00-£70.00 + Vat depending on the model of boiler.
  • Automatic Air Vent (If Required): £25.00 + Vat

Vaillant Eco-tec Boilers ‘Strip-down’ Service Cost

  • Labour: 2 Hours @ £75.00 + Vat per hour (2019 cost) = £150 + Vat
  • Sparke electrode/flame sensing device/heat exchanger seals: Cost ranges from
    £50-£70 + Vat depending on the model of boiler.
  • Automatic Air Vent (If Required): £25.00 + Vat
  • Pressure Relief Valve (If Required): £25.00 + Vat

5 Year + Boiler 'Strip-down' Servicing Details (if model requires)

Isolate and drain down the boiler.

Recharge the boiler’s internal expansion vessel.

Remove/ clean boiler’s condensate trap.

Remove the boiler’s fan/ gas valve assembly.

Remove and replace the boiler’s spark electrode/ flame sensing device.

Clean the main heat exchanger and replace the main heat exchanger seal.

Refit boiler's fan/ gas valve assembly.

Refill/ vent boiler.

Check boiler’s electrical supply and fuse rating.

Operate the boiler and check/ adjust combustion readings in accordance with the boiler manufacturer's requirements.

Check operation of central heating and hot water controls.

Issue a boiler service certificate.

Boiler Servicing Croydon

Need to book an annual
boiler service?

We will be happy to assist you. Get in touch today
to enquire about having your boiler serviced.

General servicing costs

After the 5 Year + boiler ‘Strip-Down’ service has been carried out, then the general annual boiler service cost will revert to a 1 hour labour charge of £75.00 + Vat (2019 cost).

When the boiler reaches approximately 10 years old then another ‘Strip-Down’ service will be required.

GAS SAFETY INSPECTIONS

For landlords requiring a Gas Safety Inspection (up to 2 gas appliances inspected eg boiler and hob & certification issued) the cost is £95 + Vat (2019 cost). Please note if you have a gas fire.

Combined gas safety inspection and standard boiler service - the combined cost is £125 + Vat (2019 cost)

Combined gas safety inspection and ‘strip-down’ boiler service - the combined cost is £175 + Vat (2019 cost) + materials/parts.

Access arrangements: For gas safety inspections if a tenant, agent or owner cannot be present to allow access and for the time of the inspection then there is an additional 30 min labour charge £40+Vat added to the cost of the gas safety inspection to allow for the additional time taken to drive to the lettings agents, collect keys, do the job, return to the agent to drop keys back and get forms signed.

General Servicing Dartford

We are Gas Safe registered

Gas Safe Register Bromley

P.M Bennison Heating Ltd takes gas safety seriously. All of our engineers are on the Gas Safe Register and will have their official identity card when you ask to see it.

Gas Safe Register is the official gas safety organisation in Great Britain.

It replaced CORGI on 1st April 2009. Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances.

If you would like to find out more about Gas Safe Register you can call
0800 408 5500 or visit the Gas Safe Register website.

FILTER SERVICING

Worcester Bosch filters installed by P.M Bennison Heating Ltd will be serviced as part of the boiler’s annual servicing procedure if required. Depending on the age of the Worcester Bosch filter a new filter seal may be required and the cost of the replacement seal will be £15 + Vat.

The servicing of filters not installed by P.M Bennison Heating Ltd and not made by Worcester Bosch will be chargeable as follows:
Labour charge £25 + Vat
Magna Clean filter seal £15 + Vat
‘Fernox TF1’ £7.50 + Vat.

Please note the filter must be installed in a position where it can be easily accessible for cleaning.

If the filter is showing signs of old or new water leakage or has not been installed correctly or is not installed in an easily accessible position then we reserve the right not to service the filter and will then offer advice on rectifying the filter issues.

Terms & Conditions

CANCELLATION POLICY:

Appointments missed or cancelled with under 24 hours notice in writing, by email, are charged at £60 + Vat (£72 inc Vat)

PAYMENT TERMS:

We carry a card reader. Work is payable by card on the day if the customer is present. In instances where a detailed invoice is emailed to customers after the job is completed, payment is due within 5 working days of the invoice email date to P.M Bennison Heating Ltd, in order for the customer to avoid incurring late payment charges. All charges are subject to Vat at the current rate.

PARKING CHARGES:

Parking charges are added to your bill (+ Vat) where necessary and when a permit is not available.

March 2019

Filter Servicing Croydon

Accreditations

To ensure our customers receive a high standard of workmanship and professionalism,
our company is accredited and monitored by several trade and industry bodies.

  • Worcester Bosch- P.M Bennison Heating Ltd
  • Gas Safe Register- P.M Bennison Heating Ltd
  • Southwark- P.M Bennison Heating Ltd

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